Operational alerts via Zalo
S4’s Acumatica - Zalo integration uses standard Acumatica Business Events to send operational notifications to the responsible person on Zalo, Vietnam’s everyday messaging app: count requests, receiving tasks, purchase approvals and stock alerts. Store staff know what to do without logging in to the ERP.
Processes that reach the right person
Across dozens of stores, count reminders, approvals and stock alerts cannot rely on phone calls. ERP notifications through Zalo keep processes on schedule across the chain.
The right recipient
Requests, approvals and alerts routed by role and store.
Traceable execution
Every notification is tied to an ERP document.
A familiar channel
Staff receive tasks on Zalo, no extra app needed.
In a familiar app
Acumatica Business Events trigger notifications automatically.
Send count requests to stores
When a count is due or a stock variance appears, the system sends a count request to the store manager’s Zalo.
- Daily count schedule
- On unusual variances
- Faster count results
Notify approvers as soon as items arise
Requisitions, purchase orders and expenses awaiting approval are sent to approvers on Zalo, reducing waiting time.
- Purchase orders awaiting approval
- Expenses awaiting approval
- Payables coming due
Remind pending warehouse documents
Pending receipts and transfers and goods ready for delivery are notified to operations.
- Pending receipts and issues
- Transfers from the central kitchen
- Low stock alerts
What Zalo notifications includes
Business Events
Triggered from Acumatica
Count requests
To store managers
PO approvals
Notify approvers
Expense approvals
No waiting on email
Receiving
Pending receipt reminders
Stock alerts
Low stock, near expiry
Payables due
For finance and managers
No ERP login needed
Know tasks instantly
No core changes
Upgrade safe
Other features
Recipes & Backflush
Portions by item, size and topping · Deduct ingredients from POS sales
Barcode stock counts
Scan printed manufacturer codes · Phone or handheld scanner
Warehouse management
Warehouse, central kitchen, stores · With in-transit tracking
Central kitchen & MRP
Semi-finished goods in the kitchen · Production and purchase suggestions
Purchasing & suppliers
From stores and central kitchen · Agreed prices by supplier
Store P&L & dashboards
Daily, weekly, monthly · CEO, COO, area managers
Financials & multi-company
Multi-dimensional by store, region · Transaction reconciliation
Budgeting & cost control
Revenue and expenses · Variances by store
POS integration
Pre-integrated with Acumatica · n8n integration workflows
Shift & part-time payroll
Day, night, holidays · Social, health, unemployment
Vietnamese interface
Main business screens · Vietnamese or English
Acumatica F&B Edition by S4 brochure
Six pages for leadership: four capability layers, solutions by chain model and franchising, Vietnam compliance, the xRP platform, the An Nhien Cafe story and the Fast & Saving roadmap.
Frequently asked questions
Does the Zalo integration change Acumatica?
Do staff need an ERP account to receive notifications?
Which F&B chain uses it?
Gold PartnerEvaluate against your operating model
Book an Executive Briefing with Lac Pham or Nu Huynh to discuss goals, scope and the right rollout roadmap for your chain.