Global references

From An Nhien to restaurant groups

Acumatica is assessed by independent evaluators and runs restaurant chains in the US, Singapore and Vietnam.

Spaghetti Warehouse, BLD Brands143 restaurantsBLD Brands runs 143 restaurants in 10 US states on Acumatica, consolidating 8 charts of accounts into one.Acumatica Customer Success, Feb 2024 ↗
KFCJD Edwards → AcumaticaKFC Singapore moved its financials from JD Edwards to Acumatica, with first-year ROI above USD 50,000.Acumatica Customer Success ↗
Nucleus ResearchLeader 2026Nucleus Research named Acumatica a Leader in its 2026 ERP Technology Value Matrix.Nucleus Research, Jun 2026 ↗
G2 Leader#1 Highest Rated#1 Highest Rated among G2’s Top 20 ERP Systems, Spring 2026.Acumatica press release, Jun 10, 2026 ↗
An Nhien Cafe at the bar
An Nhien Cafe at the bar
The An Nhien Cafe team
The An Nhien Cafe team
Running on Acumatica
Running on Acumatica
Vietnam case study · An Nhien Cafe

An Nhien Cafe: 3% lower COGS

The An Nhien Cafe chain in Ho Chi Minh City implemented Acumatica Cloud ERP with S4 Consulting, integrated Loyverse POS, counted stock with mobile apps and barcodes, and tracked per-store P&L in real time.

Go-live in about 3 monthsAccepted April 29, 2026Loyverse POS · n8n
Acumatica Cloud ERP
Acumatica · An Nhien Daily P&L
Daily P&L dashboard of An Nhien Cafe on Acumatica
ItemDetails
CustomerAn Nhien Cafe chain, Ho Chi Minh City
IndustryCoffee chain / F&B
ERPAcumatica Cloud ERP
POSLoyverse POS, integrated via n8n since August 2026
ScopeFinance and accounting, purchasing, inventory, store chain management, management reporting
Implementation partnerS4 Consulting
TimelineKick-off May 12, 2025 · Go-live in about 3 months · Acceptance April 29, 2026
3%Lower cost of goods sold
60%+Less time on stock counts
30 minMobile training for new staff
0Inventory fraud after go-live

Sources: S4 Consulting, An Nhien Cafe case study · project acceptance announcement, April 29, 2026.

Challenge → Solution → Results

An Nhien Cafe’s digital transformation

Challenge

Expansion and fundraising plans were delayed by:

  • High ingredient waste and thin margins
  • Recorded revenue not matching reality
  • Slow manual counts open to fraud
  • Multiple units of measure per ingredient

Solution

Acumatica integrated with Loyverse POS, from store to back office:

  • Sales → accounting → inventory sync
  • Barcodes and mobile app at the counter
  • Stock by store and unit of measure
  • P&L per store and for the chain
  • Unlimited users for staff

Results

After go-live and 9 months of support:

  • 3% lower cost of goods sold
  • 60%+ less counting time
  • Accurate real-time stock
  • New stores without extra user fees
Ms. Hieu Tran
“Acumatica solved the multi-unit challenge specific to F&B, letting us receive and issue by manufacturer barcode and automatically tell apart case and single-unit barcodes. That was the key to the project’s success at An Nhien Cafe.”
Ms. Hieu Tran - COO, An Nhien Cafe
Acumatica · Barcode Count
Barcode counting on Acumatica at An Nhien Cafe
At the counter

100% receiving, issuing and counting by barcode and mobile

Store staff, including new hires, receive, issue and count stock at the counter with the mobile app and barcodes. Manufacturer barcodes (GTIN) speed up receiving by scanning codes printed on cases and bottles. Unit-of-measure barcodes help baristas issue ingredients in the units they actually use, avoiding stock errors.

About 30 minutes of training is enough for new staff, which makes daily counts a habit rather than a burden.

A culture of integrity

Transparent data instead of guesswork

For COO Hieu Tran, integrity in an F&B chain is not a slogan but the team’s ability to look at the data and see whether today was done right. Acumatica gives stores, operations, accounting and purchasing one data foundation: ingredients deducted by item, fast mobile counts and daily book-to-physical comparisons.

Instead of arguing about who is right, the team looks at the numbers together and improves. Read the COO interview (Vietnamese).

An Nhien Cafe team
Integration

From a rigid POS link to the n8n platform

In August 2026, S4 moved An Nhien’s Loyverse POS - Acumatica integration to n8n, an open integration platform supporting no-code and low-code workflows.

Centralized integration management

Each data flow is its own workflow, easy to monitor, remap and extend without touching the ERP architecture.

Ready for e-invoicing and banking

The new architecture is a foundation for adding e-invoicing, banking and other digital services when needed.

Zalo for store staff

Store staff receive count requests, send results and submit purchase requests on Zalo without logging in to the ERP.

Source: S4 Consulting, Loyverse POS - Acumatica integration with n8n (Vietnamese).

Lessons learned

The biggest value comes after go-live

At An Nhien Cafe, the system was implemented in about 3 months. Most of the value, however, came during the 9 months of post go-live support: user training, process tuning, data cleanup and finishing the management reports leaders rely on. For F&B chains, S4 recommends planning this phase from day one, because this is when daily counts, portion checks and P&L reviews become habits in every store.

Acumatica F&B Edition by S4 brochure cover
Solution brochure

Acumatica F&B Edition by S4 brochure

Six pages for leadership: four capability layers, solutions by chain model and franchising, Vietnam compliance, the xRP platform, the An Nhien Cafe story and the Fast & Saving roadmap.

Download the PDF brochure ↓PDF · 6 pages · about 1 MB
FAQ

Frequently asked questions

Why did An Nhien Cafe choose Acumatica?
For real-time inventory control, multi-unit barcode handling, mobile apps for frontline staff and an unlimited user license that suits a growing chain.
How long did the project take?
It started on May 12, 2025, went live in about 3 months, received 9 months of operational support and was accepted on April 29, 2026.
Which POS does An Nhien Cafe use?
Loyverse POS, integrated with Acumatica. Since August 2026 the integration runs on n8n.
What results were measured?
3% lower cost of goods sold, more than 60% less counting time, accurate real-time stock per store and no inventory fraud.
Explore

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Nucleus & awards

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Unlimited users

No per-user license fees

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Vietnam localization

Accounting, payroll, e-invoice, Zalo

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S4 POS & POS integration

Point of sale connected to ERP

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S4 ConsultingAcumatica Cloud ERPGold Partner
In-depth consultation

Evaluate Acumatica against your chain’s operating model

Book an Executive Briefing with Lac Pham or Nu Huynh to discuss growth goals, entity structure, system architecture and the right investment roadmap for your chain.